Omotenashi,
Malasakit.
Sharpened by AI
Rooted in Japanese precision and strengthened by Filipino care, CTNP delivers secure and smart BPO solutions across retail, healthcare, fintech, logistics, and hospitality.
Intelligent BPO Solutions . Real Innovation .
CTNP harness and sharpened by the power of AI, automation, and analytics to elevate your IT capabilities and drive sustainable digital growth.
Future-Ready BPO Solutions for Business Growth
Gain a competitive advantage. Stay ahead with innovative technology solutions built for growth, adaptability, and long-term business success.
30+ Years of Growing Businesses
Our core value of Japanese “Omotenashi” (“Hospitality”) enables us to provide 24/7 Call Center Services to International Clients across borders and time zones.
Our goal is to always provide Convenient and Cost-Saving Outsourcing Options to growing businesses around the world.
Building Confidence Through Success
Explore authentic client stories showing how our expertise and innovation transform challenges into opportunities.
Head of Business Operations, Fintech
I highly recommend Cebu Tele-net Philippines Corp to any NEMT operator seeking to expand in a strategic, stable, and cost-effective way. Their services have been a game-changer for my business.”
President of Non-Emergency Medical Transportation Company
Their ability to understand our business needs, integrate smoothly with our internal processes, and represent our brand professionally has made them an indispensable part of our customer service strategy. We truly value their commitment, responsiveness, and consistent performance. I would not hesitate to recommend Cebu tele-net to any organization in need of a dependable and professional phone answering service.”
Owner of Limousine and Bus Service Company
24/7 Customer Support
Sales/ Lead Generation
Back Office Support
Technical Support (L1 & L2)
Virtual Assistant
Japanese-Inspired Quality
We pride ourselves on the Japanese value of ‘Omotenashi’. This is a unique and traditional approach to hospitality and customer service that Japan is renowned for. Your customers are as important to us as they are to you and this is truly reflected in our service.
Effective Communication
Whether inbound or outbound, we offer live call agents 24/7. All of our agents are professionals and get to know your business and values inside out. Allow our agents to work as an extension to your team and add value.
24/7 Coverage
In today’s global economy, having 24/7 coverage is becoming more necessary. A quick response time to customer inquiries at all hours of the day goes a long way in fostering customer loyalty and improving brand image.
Expert BPO solutions showcase studies.
About CTNP
Since the founding of our company in 1994, in Tokyo, Japan, our top priority has always been placed on the customer’s perspective. While IVR (Interactive Voice Response) and other automated technologies became the accepted trend in this industry.
Since we have direct communication with our client’s customers, we can gain valuable insight into the customer’s thoughts and experiences, and as a result, we can suggest ways to improve quality and revenue for our clients, while also conveying the client’s branding and company philosophy to their customers in a friendly and professional manner.
